Contact Us
Non Gamstop Casinos is an independent research and comparison site covering casinos not on GamStop, and we're always glad to hear from readers. Whether you've spotted something out of date, want to ask about how a particular offer works, or simply want to tell us we've got a review wrong, this page explains how to reach us and what to expect when you do.
What We Can Help With
Our focus is on giving GB players clear, honest information about non GamStop casinos and betting sites not on GamStop — the operators, the offers, the payment options and how they compare. Get in touch if you'd like to:
- Flag an error or outdated detail in one of our reviews or comparison tables
- Ask a general question about how a welcome offer or wagering condition works
- Suggest a brand you think we should be researching
- Report a broken link or a technical issue on the site
- Share feedback on how we rate and rank the sites we cover
What We Can't Do
It's worth being upfront about the limits of what a comparison site can offer. We don't manage player accounts, process deposits or withdrawals, or resolve disputes between a customer and a casino operator directly — those matters sit with the operator's own support team, since Non Gamstop Casinos has no access to individual accounts or transactions. If you have a live issue with a deposit, a withdrawal delay, or a bonus that hasn't credited correctly, the fastest route is always the casino's own live chat or support desk, as they're the only ones who can look at your specific account.
Similarly, we can't offer financial or legal advice. If you're concerned about your gambling habits, the Responsible Gambling page has information on tools and support options worth reading before you contact us with account-specific questions.
Before You Ask, Check These First
A good number of the questions we receive are already answered elsewhere on the site, so it's worth a quick look before reaching out:
| Question type | Where to look |
|---|---|
| How offers, wagering and free spins work | Individual reviews on our Non Gamstop Casinos UK 2026 page |
| Who we are and how we research operators | About Us |
| Site rules, disclaimers and use of content | Terms and Conditions |
| Self-exclusion, limits and safer play tools | Responsible Gambling |
How We Handle Enquiries
We read every message that comes in, though as an independent site we can't guarantee a response time for every query. Genuine corrections and factual queries about our coverage of betting sites not on GamStop are prioritised, since keeping the information accurate matters more to us than anything else. If you're contacting us about a specific brand — say, Betmica, Kikibet or any other operator listed on our site — it helps to include the name of the casino and a brief description of the issue so we can look into it properly.
A Note on Independence
Non Gamstop Casinos may earn commission when readers click through to a listed operator, but this has no bearing on how we respond to feedback or how we rank the sites we cover. Commission never buys a better position on our tables, and correcting an inaccuracy is treated the same whether it favours a highly rated brand or not.
A Reminder Before You Play
Everything on this site is intended for adults aged 18 and over. Non GamStop casinos and betting sites not on GamStop are not part of the UK's self-exclusion scheme, so if you've previously self-excluded, it's worth reading up on how these sites operate and considering your own circumstances before deciding whether to play. Our Responsible Gambling page has further reading on this, and it's a genuinely useful stop before you send us a message about a specific site.